• Happy Customers Means More Tech

    Posted 02/28/2020 by ScanSource
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    Technology is changing the way every industry does business. In retail, technology is helping create a frictionless shopping experience. Why? Consumers are demanding it. For example, this week Amazon opened its first full-sized grocery store based on the success of its cashierless Amazon Go convenience stores. Yes, cashierless. While this may seem like a headline-making publicity stunt, it’s not. In addition to pushing the boundaries of what we consider possible in retail logistics, they’re pushing hard to implement technology to meet consumer demands. And smart retailers are taking notice.

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  • How Technology is Improving the Employee Experience (EX)

    Posted 02/03/2020 by John Harvey
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    Running a successful business isn’t just about attracting and hiring your industry’s top talent; it’s about ensuring that your employees, once hired, are bringing the best versions of themselves to work each day. From offering workers opportunities to improve their wellness, to ensuring their daily safety and enabling seamless remote work capabilities, there are dozens of ways that companies can enhance the overall employee experience.

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  • How IoT is Modernizing the Oil and Gas Industry

    Posted 12/04/2019 by Kyle DeWitt
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    The North Sea and Gulf of Mexico (United States) are home to the largest number of offshore oil rigs, totaling 184 and 175 rigs, respectively. Here, fossil fuels – dating back hundreds of millions of years – are extracted from the earth to contribute to the estimated 3.9 billion gallons of crude oil the world uses each day. Historically, these sites have been among the most remote and dangerous locations on the planet. The industry as a whole has also been slower to embrace emerging technologies. However, the growing demand for efficiency and safer production, as well as a shrinking workforce, have forced the inception of a digital transformation. Advancements in technology and communication have made oil sites safer and, in a sense, less isolated. State-of-the-art sensors and IoT solutions have helped to drastically reduce the deaths and injuries, while also lessening the likelihood of environmental disasters.

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  • Physical Security Solutions Play a Big Role in Schools

    Posted 11/18/2019 by Tony Sorrentino
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    As parents, we’re always seeking to keep our children safe. The world they’re growing up in today is unlike the one we knew. The times have changed, and so have the dangers. But with this change has also come evolving technologies and solutions that can help keep our children safe, even when we’re not there. When appropriately and strategically deployed in schools, physical security solutions could deter bullying, vandalism, acts of violence and even unhealthy and risky behaviors such as vaping (yes, there are now “vape detectors” that can detect nicotine vapor not discerned by smoke detectors).

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  • Entertainment Venues Using High Tech Solutions to Keep Up with Customer Expectations

    Posted 10/01/2019 by Frank Blackwell, VP Sales
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    Imagine missing your band’s favorite song at a concert, the unexpected game-changing homerun at the ballgame, or the critical turning point in the movie that everyone will be talking about for days – all because you stepped out to stand in line for popcorn and soda. To avoid this disappointment, when Avengers: Endgame – a three-hour movie – debuted, major news outlets went as far as to publish articles about the best time to pop out without missing too much action. But unless nature calls, why leave the comfort of your seat and risk missing anything at all? To provide superior experiences to their guests, some theaters are beginning to use mobile POS terminals or apps that allow consumers to have concessions delivered straight to their seat, and concert venues and sports stadiums are following suit. After all, a happy customer is more likely to become a repeat customer.

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